Privacy Policy
Last Updated: [18 MARCH 2026]

Business Name: SmartClimate AI
Website: SmartClimateAi.com
Contact Email: [email protected]

1. Introduction

SmartClimate AI (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy.

This policy explains how we collect, use, disclose, and safeguard your information when you interact with our services, including our AI-powered lead capture systems, chatbots, SMS communications, and websites.

2. Information We Collect

Personal Information

We may collect the following:

Name

Phone number

Email address

Service address or ZIP code

Information about HVAC service requests (e.g., AC issues, urgency)

Automatically Collected Information

IP address

Browser type

Device information

Website usage data (pages visited, time spent)

Communication Data

Messages sent via chatbot or SMS

Call logs (including missed calls and responses)

3. How We Use Your Information

We use collected information to:

Respond to service inquiries

Schedule appointments

Send SMS notifications and updates

Improve our AI systems and customer experience

Provide services to HVAC companies using our platform

Comply with legal obligations

4. SMS & Communication Consent

By providing your phone number, you consent to receive text messages related to:

Appointment scheduling

Service updates

Follow-ups

Message and data rates may apply.

You can opt out at any time by replying:
STOP to unsubscribe or HELP for assistance.

5. How We Share Your Information

We may share your information with:

HVAC service providers (our clients) to fulfill your request

Third-party service providers that help operate our platform, such as:

Twilio (SMS delivery)

GoHighLevel (CRM and automation)

Legal authorities when required by law

We do not sell your personal information.

6. Data Security

We implement reasonable security measures to protect your information. However, no electronic transmission or storage system is 100% secure.

7. Data Retention

We retain personal information only as long as necessary to:

Provide services

Comply with legal obligations

Resolve disputes

8. Your Privacy Rights

Depending on your location, you may have the right to:

Request access to your personal data

Request correction or deletion

Opt out of communications

To exercise your rights, contact us at [email protected].

9. Third-Party Services

Our services may integrate with third-party platforms. We are not responsible for their privacy practices. Please review their policies separately.

10. Children’s Privacy

Our services are not intended for individuals under 13 years old. We do not knowingly collect data from children.

11. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted with a revised “Last Updated” date.

12. Contact Us

If you have questions about this Privacy Policy, contact us:

Email: [email protected]
Business Name: SmartClimate AI

13. Compliance Notes

This policy is designed to align with:

General U.S. privacy standards

SMS compliance requirements (including TCPA guidelines)

By using our services, you agree to this Privacy Policy.