Privacy Policy
Privacy Policy
Last Updated: [18 MARCH 2026]
Business Name: SmartClimate AI
Website: https://smartclimateai.com/schedule-page
Contact Email: [email protected]
1. Introduction
SmartClimate AI (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy.
This policy explains how we collect, use, disclose, and safeguard your information when you interact with our services, including our AI-powered lead capture systems, chatbots, SMS communications, and websites.
2. Information We Collect
Personal Information
We may collect the following:
Name
Phone number
Email address
Service address or ZIP code
Information about HVAC service requests (e.g., AC issues, urgency)
Automatically Collected Information
IP address
Browser type
Device information
Website usage data (pages visited, time spent)
Communication Data
Messages sent via chatbot or SMS
Call logs (including missed calls and responses)
3. How We Use Your Information
We use collected information to:
Respond to service inquiries
Schedule appointments
Send SMS notifications and updates
Improve our AI systems and customer experience
Provide services to HVAC companies using our platform
Comply with legal obligations
4. SMS & Communication Consent
By providing your phone number, you consent to receive text messages related to:
Appointment scheduling
Service updates
Follow-ups
Message and data rates may apply.
You can opt out at any time by replying:
STOP to unsubscribe or HELP for assistance.
5. How We Share Your Information
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.
6. Data Security
We implement reasonable security measures to protect your information. However, no electronic transmission or storage system is 100% secure.
7. Data Retention
We retain personal information only as long as necessary to:
Provide services
Comply with legal obligations
Resolve disputes
8. Your Privacy Rights
Depending on your location, you may have the right to:
Request access to your personal data
Request correction or deletion
Opt out of communications
To exercise your rights, contact us at [email protected].
9. Third-Party Services
Our services may integrate with third-party platforms. We are not responsible for their privacy practices. Please review their policies separately.
10. Children’s Privacy
Our services are not intended for individuals under 13 years old. We do not knowingly collect data from children.
11.Cookies and Tracking Technologies
This section outlines how SmartClimate AI (referred to as "we," "us," or "our") uses cookies and similar tracking technologies on our website and services. We use these technologies to provide, protect, and improve our services, including for advertising, analytics, and to enhance your user experience.
What are Cookies and Tracking Technologies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information to the owners of the site.
Tracking Technologies encompass a broader range of tools, including web beacons, pixels, tags, and scripts. These technologies are used for similar purposes to cookies, such as collecting information about your browsing activities and interactions with our services.
How We Use Cookies and Tracking Technologies
We use cookies and tracking technologies for several purposes, including:
•Essential/Strictly Necessary Cookies: These cookies are essential for the operation of our website and services. They enable you to navigate our site and use its features, such as accessing secure areas. Without these cookies, services like logging in or making purchases cannot be provided.
•Performance/Analytics Cookies: These cookies collect information about how you use our website, such as which pages you visit most often and if you encounter any error messages. This data helps us to improve the performance and design of our website and services. We may use third-party analytics providers (e.g., Google Analytics) for this purpose.
•Functionality Cookies: These cookies allow our website to remember choices you make (such as your username, language, or region) and provide enhanced, more personalized features. They can also be used to remember changes you have made to text size, fonts, and other parts of web pages that you can customize.
•Advertising/Targeting Cookies: These cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns. These cookies are usually placed by advertising networks with our permission. They remember that you have visited a website and this information is shared with other organizations, such as advertisers. This means that after you have been to our website, you may see some advertising about our services elsewhere on the Internet.
Third-Party Cookies
In addition to our own cookies, we may also use various third-parties cookies to report usage statistics of the Service, deliver advertisements on and through the Service, and so on. These third parties may include, but are not limited to, advertising networks, social media platforms, and analytics providers.
Your Choices Regarding Cookies
You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by:
•Browser Settings: Most web browsers allow you to control cookies through their settings. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of our services may become inaccessible or not function properly.
•Opt-out Links: Many advertising networks offer you a way to opt out of targeted advertising. You can find more information and opt-out options by visiting:
•Network Advertising Initiative
•European Interactive Digital Advertising Alliance
•Cookie Consent Tool: We may provide a cookie consent tool on our website that allows you to manage your preferences for non-essential cookies.
Do Not Track Disclosure
Some browsers offer a "Do Not Track" (DNT) feature that lets you tell websites that you do not want to have your online activities tracked. Currently, there is no universally accepted standard for how companies should respond to DNT signals. Therefore, we do not currently respond to DNT signals. We will continue to monitor developments around DNT and consider implementing a standard once it is established.
Changes to This Cookie Policy
We may update this section from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this section periodically for the latest information on our use of cookies and tracking technologies.
12. Changes to This Policy
We may update this Privacy Policy at any time. Updates will be posted with a revised “Last Updated” date.
13. Contact Us
If you have questions about this Privacy Policy, contact us:
Email: [email protected]
Business Name: SmartClimate AI
13. Compliance Notes
This policy is designed to align with:
General U.S. privacy standards
SMS compliance requirements (including TCPA guidelines)
By using our services, you agree to this Privacy Policy.
